Frequently Asked Questions

Service Related

Q
Where do you offer recycling services?
A
Kaohsiung-all areas, free home pickup.
Q
Can you pick up from apartments?
A
Yes. Please tell us the floor, whether there is an elevator, the appliance location, and the moving path. If stairs are required, some large appliances may have floor deductions.
Q
What do I need to prepare?
A
Just tell us the appliance type and location. If possible, send photos, capacity markings, or label photos on LINE so we can estimate the reward faster.
Q
Which appliances get cash rewards?
A
LCD TVs, AC outdoor units, desktop computers, phones, and many common items may receive instant cash rewards. Refrigerators and washing machines are evaluated by specifications, labels, and moving conditions. Call or send photos on LINE to confirm.

Quotes & Floor Fees

Q
How are washing machine rewards calculated?
A
Washing machine rewards are evaluated by capacity, shell, label, model, and moving conditions. Different specifications and on-site conditions may affect the amount. The actual reward is subject to confirmation by our staff, so please contact them directly and they will help confirm the details.
Q
How are refrigerator rewards and floor deductions calculated?
A
Refrigerator rewards are evaluated by door type, size, floor level, elevator availability, and moving conditions. If stairs or more complex moving paths are involved, moving conditions may affect the amount. The actual reward is subject to confirmation by our staff, so please contact them directly and they will help confirm the details.
Q
Will the price change only after you arrive?
A
We confirm the item, photos, floor level, elevator access, and special model types before booking. If the on-site situation matches the booking information, we generally do not change the terms. If the item or moving conditions are different, we explain first and let you decide whether to proceed.
Q
Are you a legal company?
A
Yes, we are legally registered and can issue invoices. Items go to legal dismantlers.
Q
Do you charge hidden fees or hard sell?
A
No. We explain the conditions that may affect the reward up front, do not hard sell, and do not charge without explaining the reason.

Contact & Booking

Q
How to book?
A
Call or add us on LINE, provide simple info to schedule.
Q
How can I contact Mimi Bear Appliance Recycling?
A
Phone: 0980-028-468, LINE ID: 0980028468. If possible, send photos and floor details on LINE for a quick quote.
Q
What are your service hours?
A
We answer calls and LINE messages from 8:00 AM to 6:00 PM by appointment.
Q
How soon can you pick up?
A
If available, book today and we can come as soon as tomorrow.
Q
Do you give fair quotes?
A
We accept LINE photo quotes and on-site evaluation. No obligation to accept.

Still have questions?

Call us or message us on LINE. You can also send photos and floor details for a quick quote.